Returns & Exchange
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.
Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
You can send your exchange/returns with Yurtiçi Kargo saved Galle adress. Please contact with us before send.
HELP
You can make your returns and exchanges by informing us with your order number on info@bygalle.com before the transaction;- You can send the product and packaging sent to you, as long as it is undamaged, to the address below via DHL Express and Yurtiçi Kargo
‘’ Galle - Esentepe Mh Buyukdere Cd Ferko Signature No 175 ic kapi No 6 Sisli / Istanbul Turkiye ‘’
Note: Change in the address, and return or sales cannot be done. It is the address of our warehouse where return and exchange cargoes arrive.
Note: It is not possible to return and exchange personally measured products and products suitable for personal use such as earrings.
Note: We accept returns and exchanges or make modifications of orders placed from only our website.