Frequently Asked Questions
You can add your desired products to the cart on our website and follow the payment steps to complete your order.
Currently, we accept credit cards, debit cards, and other local payment methods. We are working on adding Apple Pay and Stripe as payment options soon.
Your order is typically shipped within 1-3 business days. Delivery times vary depending on your location.
You can return or exchange products purchased from Galle within 14 days of receiving your order. To initiate a return or exchange, please contact our customer service team. Items must be unused, undamaged, and in their original packaging to be eligible for return.
Yes, Galle offers international shipping. Delivery times may vary depending on the destination.
Once your order is shipped, you will receive a tracking number. You can use this number to track your order on the courier’s website.
Dua Galle is Galle's virtual influencer. She appears in various concepts on our website and social media platforms, representing our brand's values and showcasing our products.